When was the last time your organization did a tune-up to determine how it is doing in effectively leveraging volunteers and reducing turnover? Below is a sample of the kinds of statements that are worth probing with your staff, board members, and of course, your volunteers. Rate your organization on these statements - from "almost never" to "sometimes" to "almost always." Not all stakeholders may feel the same way about how your agency works with volunteers.
Our organization considers almost any job as one that could be done by either a paid staffer or a volunteer.
Everyone involved with the organization has a clear idea of the role volunteers should play.
We've been able to retain a large number of our volunteers from one year to the next.
Volunteers at all levels feel respected and valued by the organization.
The board of directors actively encourage the involvement of volunteers in all aspects of the organization's work.
Managers of programs agree on the importance of involving volunteers at all levels and with all departments.
Obstacles to volunteer involvement are viewed as problems to be solved rather than an excuse not to have volunteers.
Tensions or problems between paid staff and volunteers are acknowledged and dealt with in a positive way.
Volunteers are regularly asked to evaluate their involvement in the organization, including the way they are managed/lead.
The work of volunteers may be different from that of paid staff, but it is valued and utilized just as much.
We are always looking for new ways to link volunteers to our mission and goals.
When we find talented people willing to serve, we look for a job for them, even if there currently isn't one.
We have a number of programs or events that are run completely or almost completely by volunteers.
A good percentage of our volunteers are giving the organization their money as well as their time.
Staff see volunteers as a way to leverage their work, not threaten their positions.